Find the right answer — or the right route.

SenecMe is a life-readiness platform that starts with emergency and ICE preparation and can grow into a structured life-file for important contacts, documents, policies, passwords, professionals and family handover information.

Start small. Add one emergency contact, prepare the ICE information you choose to make available, generate your QR and put one copy somewhere sensible. You can build the wider life-readiness information over time.

No. SenecMe is intended to be built and reviewed over time. The Trial Guide deliberately focuses the first session on a few useful emergency-readiness steps rather than asking you to populate the entire platform at once.

Member registration, login and account management take place on SenecMe.co.za. SenecMe.info is the public information, marketing, articles and support website.

It opens the emergency information the member has chosen to make available through the SenecMe ICE workflow. It is intended to provide a practical starting point when the member may not be able to explain the information themselves.

No. The QR does not depend on your own phone being unlocked, powered and accessible. The device scanning the QR still needs connectivity to open the web destination.

No. The scanning device needs connectivity to open the web destination. The QR should not be described as an offline emergency-information system.

No. Preparing information in SenecMe is not the same as publishing your whole profile. The ICE workflow is based on the emergency information the member has chosen to make available.

No. SenecMe cannot guarantee that a responder or another person will notice or scan a QR. Good placement and multiple sensible copies can improve discoverability, but they do not create a guarantee.

The ICE Placement & Printing Guide covers cards, waterproof labels, outdoor and marine materials, fabric or gear tags and activity-specific ideas for cycling, running, hiking, motorcycling, motocross, kitesurfing, diving, boating and more.

No. If the member can still use normal account recovery, login or sharing, those remain the correct routes. Manual Request is designed for exceptional circumstances where normal access cannot be provided by the member.

It is a deliberately controlled access-review process on SenecMe.co.za. It requires requester details, a clear reason and documentary proof, followed by matching, a protection period, repeated member notification, prior-authority checks and human administrator review.

No. Once matched, the process includes an approximately four-to-five working-day protection period while repeated attempts are made to contact the member. The member can decline the request.

No. A family relationship or knowledge of the member is not enough by itself. After the protection period, SenecMe checks whether the requester is one of the people the member previously authorised for information release.

Use the Manual Request information page on SenecMe.info to understand the safeguards, then continue to the actual Manual Request form on SenecMe.co.za.

The public plan structure is Trial, Basic/Barebones, Full House and Custom Plans. Basic/Barebones is currently R46.00 per month or R552 annually, and Full House is currently R93.38 per month or R1,120.56 annually. The Plans page is the authoritative public pricing page.

Full House is the broader SenecMe experience for people who want to organise more than the emergency starting point, including the wider life-readiness and family-handover picture.

A Custom Plan is designed for multiple separate SenecMe users with one payer, such as a family or organisation. Paying for another person does not automatically give the payer access to that person's private SenecMe information.

No. SenecMe can help organise information around legal, financial, medical and estate relationships, but it does not replace a valid will, executor, attorney, financial adviser, insurer, medical professional or other professional requirement.

No. SenecMe.info is the public information and marketing site. SenecMe.co.za is the member application. They use separate databases, and the public site does not receive normal member profile, medical, FICA, policy, will or financial data through the marketing handoff.

Optional first-party analytics can record site usage, campaign context and, where enabled after Analytics consent, the visit IP address and approximate country. The public Privacy and Cookie Policy pages explain these choices and retention rules.

No. Email Updates consent and cookie consent are separate choices. Starting a Trial also does not automatically subscribe you to marketing email.

Use the Contact SenecMe page for general questions, your own account, plans, billing or technical support. Do not submit passwords, identity documents, medical records or Manual Request evidence through the general contact form.

The Security & Trust page explains the public-site security controls, system separation, ICE disclosure boundary, Manual Request safeguards and the limits SenecMe does not claim to eliminate.