Questions about SenecMe, plans, features or how the service works can be submitted using the form on this page.
Contact SenecMe
Tell us what you need help with.
Use this page for general SenecMe enquiries, your own account, plans, billing or technical support. Requests to access somebody else's SenecMe profile use the separate Manual Request process.
Choose the correct route
General or product enquiry
Your own account or technical issue
Need access to somebody else's profile?
Some requests need a protected process.
For common questions about ICE, account access, plans, privacy and Manual Request, you may find the answer immediately in Help & FAQ.
Tell us what you are trying to do and include enough detail for an administrator to understand the problem. Do not send your password.
Do not use this contact form and do not attach identity or medical documents here. Use SenecMe's controlled Manual Request process.
Understand Manual RequestPlease do not send sensitive documents here.
This general contact form is not the place for identity documents, medical records, passwords, Manual Request evidence or confidential SenecMe profile information.
Send an enquiry
We will keep the enquiry in the SenecMe.info Admin area so it can be reviewed and followed up.
Manual Request
If the person cannot give you normal access, use the protected route.
A Manual Request requires identity details, a clear reason, documentary proof, a protection period, repeated attempts to contact the member and human administrator review.